Long queues at LaGuardia while travelers try to rebook flights

Dozens of travelers stranded by a series of catastrophic delays and cancellations at LaGuardia airport waited in hour-long queues on Friday in hopes of finally being able to rebook their flights.

“It’s awful. They text you all updates as far as delays, but when the actual cancellation [comes]no words from anyone, “John Rodriguez, who missed a wedding in the Florida Keys after his flight to Florida was canceled Thursday morning, told The Post.

“We had a wedding today at 2pm. As you can see, we are not there.”

On Thursday, more than a third of all flights at the Queens hub were canceled on one of the worst travel days so far this summer – and the chaos fell on Friday, with 19% of flights canceled and a further 24% with late delays. afternoon.

And even though the cancellation unrest largely resolved on Friday afternoon, at LGA’s terminal C, around 100 passengers were still stranded in line in front of a Delta aid desk waiting to be rebooked.

Dozens of passengers were stranded at LaGuardia airport on Friday after a series of delays and cancellations that began on Thursday.
James Messerschmidt for the NY Post
LaGuardia
Nineteen percent of all flights were canceled at LaGuardia on Friday and 24 percent had delays.
James Messerschmidt for the NY Post
LaGuardia
More than a third of all flights on LaGuardia were canceled on Thursday.
James Messerschmidt for the NY Post

“They do not want to give me any hotel vouchers, and they just put me on a plane two days later, and they gave me food for just one meal for all of us,” said Mark Men, 33, who had just wrapped up a week-long vacation to the big city with his wife and two kids and trying to get back to Tennessee.

“They also said that if I wanted more meals that I should be entitled to, I should call them, and if they say yes on the phone, I should come back to the airport, pick up the coupons and the coupons are only good for at the airport,” said Men, whose children are aged 3 and 5.

“I do not know [what to do]. I’m trying to book a hotel. We had a budget for the holidays, and now we have to blow through some savings. “

Rodriguez, who is fortunately a local, returned home at 10pm last night after his flight was delayed for almost 12 hours and then canceled. He hopes he can get a plane “anywhere near” the Florida Keys so he can at least salvage a hotel reservation he made in Islamorada.

“We had reservations at Islamorada in the Keys, starting tomorrow. They do not want to refund anything. It’s like $ 2000 down the drain. We’re trying to see if we can get something, Rodriguez said.

“So far nothing.”

The couple waited for two hours on Thursday to see an agent, and when they finally spoke to her, they were told there was nothing she could do.

‘I was quite upset. Then we had to wait for another hour and a half in line to get our bags back, Rodriguez said.

“[Today] my wife picked up the phone. She has someone now, she’s trying to help us. She got through after almost three hours on hold. “

LaGuardia
Long queues at LaGuardia one day after one of the worst travel days this summer.
James Messerschmidt for the NY Post
LaGuardia
Some people told The Post that they need to change their plans and potentially spend more money on their trips.
James Messerschmidt for the NY Post
LaGuardia
A passenger told The Post that he missed a wedding he was planning to attend due to the plane crash.
James Messerschmidt for the NY Post

Amaury Severino is also trying to get to Florida for a vacation with 12 family members, including his young children, but gave up flying in the middle of the afternoon and was about to order a large van that he could drive to Orlando.

“We booked this flight maybe a few months ago. We were very prepared for it. I took a week off from work. This happened from nowhere. They canceled it on us. We went on the line already and they told us they have Sunday available to us, but we have to get there today, says Severino, 26, who lives in Queens with his three children aged 3, 4 and 10 months.

“We have already forgotten to fly, we are just going to start driving … it’s going to be tougher with the kids. We just hope they will sleep more than cry.”